1. Why the fuck can't Microsoft block an account on their own service?
2. Why can't this woman remove her payment details from the account so she doesn't keep getting billed for points the hackers buy?
3. Why the hell hasn't she got her credit card company to block the transactions instead/as well?
News:
Fraudulent Xbox Live accounts for sale:
The experiences of a young woman in Texas have highlighted security issues for Microsoft's Xbox Live service, after her account was hacked and points purchased on it sold to the highest bidder.
Susan T shared her story on a blog which documented her correspondence with both Microsoft and someone who had bought the points fraudulently purchased with her account.
She became aware of the problem on January 2 when she received purchase confirmations from Microsoft for 10,000 points and the Family Gold Pack, as well as an email to say the points had been successfully transferred. She had been charged $214.97, and immediately contacted Microsoft's Xbox Phone Support Team, who blocked her account.
No comments:
Post a Comment